All thingsLegal

General Terms

1.1 By purchasing from this site you accept the following terms and conditions with Advanced In-Car Technologies .

1.2 All prices include VAT.

1.3 Prices may vary according to quantities ordered and availability.

1.4 All products are subject to availability.

1.5 All offers and promotions are subject to availability and are valid until stated closing date, and may be withdrawn at any time without prior notice.

1.6 All images are for representation purposes only and may vary.

1.7 All prices are subject to supplier prices remaining constant, and can be changed at any time before point of sale.

1.8 This website is strictly for use by our customers, suppliers and authorised parties.

1.9 Misuse of our facilities including our credit card payment system ‘gateway’ will result in investigation and prosecution if found guilty.

Payment Terms

2.1 Products may be purchased by credit/debit card or bank transfer (this applies to website orders only and not for deposit payments or final balances).

2.2 All funds must be cleared fully before goods are shipped. Any payment not made in full will result in goods not being despatched.

2.3 The total cost of your purchase will be the price of the products you order, the delivery charge, plus any additional services you require.

2.4 We choose not to accept credit cards for deposit payments or final balance payments. These can only be paid or settled using a debit card or via bank transfer.

Delivery Terms

3.1 Delivery is subject to availability and lead-times. Advanced In-Car Technologies will endeavour to despatch your order as fast as we can. Most orders are dispatched for delivery within 2-5 working days. However, please allow a maximum of up to 20 working days to receive goods in certain circumstances.

3.2 Please use the delivery details given to you at the time of order as a guide only. Do not make special arrangements based on the estimated time and date of delivery. We use third party couriers and are unable to guarantee a specific date or time.

3.3 We cannot be held liable for any delays or consequences of delays in the delivery of goods.

3.4 Please ensure that your address and contact details are correct at time of order.

3.5 If nobody is at home at time of delivery please collect your items from the delivery company, or alternatively arrange for somebody to receive it in your absence. If the goods aren’t collected within a certain number of days, the courier will return the goods back to us. In this instance a second delivery charge will be payable to Advanced In-Car Technologies as we will need to resend the goods.

3.6 At the time of delivery or collection you must check your parcel/s for any signs of damage. If the goods are damaged you must contact us within one working day and obtain a reference number.

Fitting Terms

4.1 All products are fully checked and verified before leaving Advanced In-Car Technologies .

4.2 We recommend that all products are fitted by an automotive professional. Advanced In-Car Technologies do not accept any liability for damage caused by ill-fitting, misuse or negligence of any parts supplied.

4.3 On all our Genuine Products we typically offer 2 years warranty but your warranty is only valid if installed by us here at our workshop in Poole, Dorset. For all genuine products sold on a “Supply Only” basis these come with the standard one year warranty but you must provide evidence that they have been installed by a qualified professional and have a business receipt for this transaction. Incorrect fitment can lead to damage of the products you have purchased or your vehicle.

4.4 Advanced In-Car Technologies will not replace or refund items that have been damaged as a consequence of ill-fitting, misuse or negligence.

4.5 To maintain your manufacturer’s warranty, correct installation procedures must be followed and to a suitable standard.

Returns and Exchanges

4.5 Advanced In-Car Technologies will offer a full refund on items that are returned to us – unopened and undamaged – within 14 days of when you receive the goods.

4.6 For a full refund to be given there must be no damage to any of the outer and internal packaging or equipment. In the case of opened items, or items that have damage to internal packaging or wrapping, we charge a minimum 15% handling fee.

4.7 Items that have been tested or used will be charged a minimum 25% handling fee.

4.8 If a product is returned to us with missing packaging or if any of the product’s equipment is absent, such as looms, remote controls, or instruction manuals, the customer will be charged the appropriate fee for the extent of the damage and/or loss.

4.9 The customer is responsible for the safe transit of all returned goods. If the items returned are lost or damaged during transit then the customer will be liable for all costs incurred.

5.0 Where shipping is included within the product or stated as FREE or otherwise, this is classed as a “Service” and we have to pay for this. This aspect will be deducted from any refund amount and communicated accordingly.

Deposits

5.1 All deposits paid are non-refundable

When you pay a deposit you are paying in part for a product (or service). Paying a deposit shows that you intend to buy the item and it means you are entering into a contract with Advanced In-Car Technologies Ltd. There may or may not be a contract in writing, but doing it verbally still means a contract is in place, meaning there are obligations on both yourself and Advanced In-Car Technologies Ltd.

When you pay a deposit, you and Advanced In-Car Technologies Ltd agree:

• the product or service that you are buying
• the amount of deposit you pay
• when the balance has to be paid
• when the product or service will be provided

As the majority of our equipment is vehicle specific we have to order the equipment in based on Chassis / VIN Number. This could for example also include spraying of sensors. This means it would not be possible to install this into another vehicle.

Please do get in touch with us directly if you need more information or clarification. We’re happy to help where we can.

These terms and conditions do not affect your statutory rights as a consumer.